Cancellation Policy

1. Scope of This Policy

This Order Cancellation Policy applies to all orders placed through the Luxuryvintagellc website for furniture, home products, and related accessories delivered to addresses within the United States.

This policy explains the conditions for submitting an order cancellation request, the processing procedure, refund methods, and the arrangements for orders that have entered warehouse processing or shipping stages.

2. Order Cancellation Timeframe

Customers may submit a cancellation request to Luxuryvintagellc before the order has been shipped.

Whether an order cancellation can be completed depends on the current order processing status:

If the order has not entered warehouse processing or shipping preparation, customers may request cancellation;
If the order has already been packaged or shipped, it cannot be directly canceled and will need to be handled according to the applicable after-sales policies.

3. How to Request an Order Cancellation

To request an order cancellation, customers can contact the Luxuryvintagellc customer service team through:

Email: info@luxuryvintagellc.com

Phone: +1 (850) 531-1189

When submitting a cancellation request, customers should provide the following information:

Order number;
Customer name;
Contact information.

Providing complete information helps our customer service team confirm the order status and process the request efficiently.

4. Order Status Confirmation

After receiving a cancellation request, the Luxuryvintagellc customer service team will review the current order status.

If the order has not been processed for shipment:

The cancellation request will be reviewed;
Further order processing will be stopped if cancellation is approved;
A cancellation confirmation will be sent to the customer.

If the order has already been packaged or shipped, it cannot be directly canceled.

5. Handling of Shipped Orders

If an order has already been shipped, customers cannot stop the delivery through the cancellation process.

After receiving the product, customers may submit a request according to the applicable Return Policy published on the Luxuryvintagellc website.

Shipped orders will be handled according to the relevant after-sales procedures.

6. Refund Process for Canceled Orders

If an order cancellation request is approved, Luxuryvintagellc will process the refund through the original payment method used for the order.

The refund process includes:

Refund processing begins after cancellation confirmation;
The refund amount is calculated based on the actual order details;
The refund may include eligible product payments and applicable shipping fees paid with the original order.

The final refund arrival time may vary depending on the customer's bank, credit card issuer, or payment service provider.

7. Information Regarding Orders After Shipment

If an order has already been shipped and requires handling through applicable after-sales procedures, Luxuryvintagellc will manage eligible transportation arrangements according to the applicable policy and order circumstances.

Specific handling methods will be confirmed based on the order status and product condition.

8. Cancellation Request Review

Luxuryvintagellc reserves the right to verify order cancellation requests.

The customer service team will review the following information:

Order number;
Order processing status;
Warehouse processing status;
Shipping status.

After review, customers will receive confirmation regarding whether the cancellation request can be processed.

9. Customer Service Contact Information

If you have any questions regarding order cancellation, order status, or refund procedures, please contact Luxuryvintagellc customer service:

This website is owned by LUXURY VINTAGE LLC

Company Name: LUXURY VINTAGE LLC

Address: 18920 SW 132 AVE, MIAMI, FL 33177 USA

EIN: 88-1414112