Ergonomic office chair in gray fabric with adjustable armrests and 60 x 60 x 110cm dimensions
Ergonomic office chair in gray fabric with adjustable armrests and 60 x 60 x 110cm dimensions
Orders of $98 or more, including applicable taxes, qualify for free shipping. Orders below $98 are subject to a flat shipping fee of $9.88.
Product Details
- Brand: OEM
- Material: Fabric, Metal
- Color: Gray
- Dimensions: 60 x 60 x 110 cm
- Weight: 8.0 kg
- Warranty: 2 years
Cancellation Policy
1. Scope of This Policy
This Order Cancellation Policy applies to all orders placed through the Luxuryvintagellc website for furniture, home products, and related accessories delivered to addresses within the United States.
This policy explains the conditions for submitting an order cancellation request, the processing procedure, refund methods, and the arrangements for orders that have entered warehouse processing or shipping stages.
2. Order Cancellation Timeframe
Customers may submit a cancellation request to Luxuryvintagellc before the order has been shipped.
Whether an order cancellation can be completed depends on the current order processing status:
If the order has not entered warehouse processing or shipping preparation, customers may request cancellation;
If the order has already been packaged or shipped, it cannot be directly canceled and will need to be handled according to the applicable after-sales policies.
3. How to Request an Order Cancellation
To request an order cancellation, customers can contact the Luxuryvintagellc customer service team through:
Email: info@luxuryvintagellc.com
Phone: +1 (850) 531-1189
When submitting a cancellation request, customers should provide the following information:
Order number;
Customer name;
Contact information.
Providing complete information helps our customer service team confirm the order status and process the request efficiently.
4. Order Status Confirmation
After receiving a cancellation request, the Luxuryvintagellc customer service team will review the current order status.
If the order has not been processed for shipment:
The cancellation request will be reviewed;
Further order processing will be stopped if cancellation is approved;
A cancellation confirmation will be sent to the customer.
If the order has already been packaged or shipped, it cannot be directly canceled.
5. Handling of Shipped Orders
If an order has already been shipped, customers cannot stop the delivery through the cancellation process.
After receiving the product, customers may submit a request according to the applicable Return Policy published on the Luxuryvintagellc website.
Shipped orders will be handled according to the relevant after-sales procedures.
6. Refund Process for Canceled Orders
If an order cancellation request is approved, Luxuryvintagellc will process the refund through the original payment method used for the order.
The refund process includes:
Refund processing begins after cancellation confirmation;
The refund amount is calculated based on the actual order details;
The refund may include eligible product payments and applicable shipping fees paid with the original order.
The final refund arrival time may vary depending on the customer's bank, credit card issuer, or payment service provider.
7. Information Regarding Orders After Shipment
If an order has already been shipped and requires handling through applicable after-sales procedures, Luxuryvintagellc will manage eligible transportation arrangements according to the applicable policy and order circumstances.
Specific handling methods will be confirmed based on the order status and product condition.
8. Cancellation Request Review
Luxuryvintagellc reserves the right to verify order cancellation requests.
The customer service team will review the following information:
Order number;
Order processing status;
Warehouse processing status;
Shipping status.
After review, customers will receive confirmation regarding whether the cancellation request can be processed.
9. Customer Service Contact Information
If you have any questions regarding order cancellation, order status, or refund procedures, please contact Luxuryvintagellc customer service:
This website is owned by LUXURY VINTAGE LLC
Company Name: LUXURY VINTAGE LLC
Address: 18920 SW 132 AVE, MIAMI, FL 33177 USA
EIN: 88-1414112
Phone: +1 (850) 531-1189
Email: info@luxuryvintagellc.com
10. Customer Service Hours and Response Time
Business Hours:Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)
Customers are encouraged to contact us by email.
Luxuryvintagellc will generally respond to order cancellation inquiries within 24 hours and provide further instructions based on the actual order status.
Exchange Policy
1. Scope of This Policy
This Exchange Policy applies to furniture, home products, and related accessories purchased through the Luxuryvintagellc website by customers in the United States.
This policy explains the conditions, application process, product requirements, shipping arrangements, and contact information related to product exchanges after customers receive their orders.
By purchasing products through the Luxuryvintagellc website, customers acknowledge and agree to the terms described in this Exchange Policy.
2. 14-Day Exchange Request Period
Customers may request an exchange within 14 calendar days from the date they receive their order if they are not satisfied with the purchased product.
Customers may request an exchange for the same product or another available replacement product offered on the website, subject to product availability.
Exchange requests must be submitted within the specified period. Requests submitted after 14 days may not be processed under this policy.
3. Basic Requirements for Exchange Products
To ensure that exchanged products meet resale requirements, returned items must remain in the following condition:
The product is new and unused;
The product remains functional;
The product has no damage, stains, or visible signs of use;
Original packaging, accessories, and related documents are included where applicable.
Only products that meet these conditions will be processed for exchange.
4. Situations That May Not Qualify for Exchange
Exchange requests may not be accepted in the following situations:
The product has been significantly used;
The product has damage caused by improper use;
Important accessories or components are missing;
The product condition affects resale eligibility;
The exchange request is submitted after the 14-day period.
Luxuryvintagellc will inspect the returned product condition after receiving the item and determine whether it meets the exchange requirements.
5. How to Request an Exchange
Customers who wish to request an exchange can contact the Luxuryvintagellc customer service team through:
Email: info@luxuryvintagellc.com
Phone: +1 (850) 531-1189
When submitting an exchange request, please provide:
Order number;
Product name;
Requested replacement product information;
Contact information.
Providing complete information helps our customer service team review the request efficiently.
6. Exchange Review Process
After receiving an exchange request, Luxuryvintagellc will review the order information.
The review process may include:
Order purchase records;
Product condition;
Exchange request date;
Availability of replacement products.
After review, our customer service team will provide further exchange instructions by email.
7. Product Return and Exchange Address
After an exchange request is approved, customers should return the product according to the instructions provided by our customer service team.
Exchange items should be shipped to:
Address:18920 SW 132 AVE, MIAMI, FL 33177 USA
Customers should contact customer service before shipping any exchange items to ensure that all return information is confirmed and properly arranged.
8. Exchange Shipping Cost Information
For exchange requests that meet the requirements of this policy, Luxuryvintagellc will cover the shipping costs associated with the exchange.
Upon receiving approval for the exchange, the customer should proceed in accordance with the arrangements provided by the customer service team.
9. Product Inspection After Return
After receiving the returned product, Luxuryvintagellc will inspect the item's condition.
The inspection may include:
Whether the product remains unused;
Whether the product has any damage;
Whether accessories are complete;
Whether the product meets resale requirements.
After inspection is completed, the exchange process will proceed.
10. Shipment of Replacement Products
Once the returned product passes inspection and the exchange request is confirmed, Luxuryvintagellc will arrange shipment of the replacement product.
Exchange updates will be provided by email, including:
Exchange confirmation details;
Replacement product shipping information;
Tracking information when available.
11. Replacement Product Selection
Customers may request an exchange for:
The same product model;
Another available product under comparable conditions.
If customers request a different product, availability will be confirmed by our customer service team based on current inventory and order details.
12. Customer Service Support
If you have any questions regarding the exchange process, requirements, or order information, please contact Luxuryvintagellc customer service.
This website is owned by LUXURY VINTAGE LLC
Company Name: LUXURY VINTAGE LLC
Address: 18920 SW 132 AVE, MIAMI, FL 33177 USA
EIN: 88-1414112
Phone: +1 (850) 531-1189
Email: info@luxuryvintagellc.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).
Please contact us by email. We will respond to your inquiry within 24 hours.