Refund policy

1. Scope of This Policy

This Return Policy applies to orders placed through the Luxuryvintagellc website for furniture, home products, and related accessories delivered to customers within the United States.

This policy explains the conditions, procedures, and refund processing methods for customers requesting returns.

2. Website Operator Information

This website is owned and operated by LUXURY VINTAGE LLC.

Company Information:

Company Name: LUXURY VINTAGE LLC

Address: 18920 SW 132 AVE, MIAMI, FL 33177 USA

EIN: 88-1414112

Phone: +1 (850) 531-1189

Email: info@luxuryvintagellc.com

Customer Service Hours:Monday to Friday 8:00 AM – 6:00 PM (Eastern Time, USA)

Customers may contact us by email regarding returns, refunds, and order-related questions.

3. 14-Day Return Policy

Customers may submit a return request to Luxuryvintagellc within 14 calendar days after receiving their order if they are not satisfied with the purchased product.

Customers are not required to provide a specific reason for the return request, but the product must meet the return conditions described in this policy.

4. Return Product Requirements

Products submitted for a refund request must meet the following conditions:

  • The product remains in new condition;

  • The product has not been used or installed;

  • The product has no damage, stains, or signs of improper use;

  • Product packaging, accessories, and related documents are complete where applicable;

  • The product condition does not affect resale eligibility.

If a product has been used or damaged and its condition affects resale, it may not qualify for a refund.

5. Return Request Process

Customers who wish to request a return should contact Luxuryvintagellc through:

Email: info@luxuryvintagellc.com

Phone: +1 (850) 531-1189

When submitting a return request, please provide:

  • Order number;

  • Product information;

  • Contact information;

  • Return request details.

After receiving the request, our customer service team will verify the order information and provide further return instructions.

6. Return Address Information

After Luxuryvintagellc confirms the return request, the product should be shipped to the following address:

Address:18920 SW 132 AVE MIAMI, FL 33177 USA

Customers should confirm the return process by email before shipping any products back.

7. Return Shipping Costs

For return requests that meet the requirements of this Return Policy, return shipping costs will be handled by Luxuryvintagellc.

After receiving return approval, customers should follow the return arrangements provided by our customer service team.

8. Product Inspection and Refund Confirmation

After receiving the returned product, Luxuryvintagellc will inspect the item to confirm whether it meets the refund requirements.

The inspection may include:

  • Whether the product remains complete;

  • Whether there are any signs of use;

  • Whether accessories are included;

  • Whether the product condition affects resale eligibility.

Once the product is confirmed to meet the policy requirements, the refund process will begin.

9. Refund Amount and Processing Time

After receiving the returned product and confirming that it meets the refund conditions, Luxuryvintagellc will process the refund within 2 business days.

The refund amount may include the eligible product amount, applicable shipping costs, and applicable taxes paid with the original order, according to the terms of this policy.

Refunds will be issued through the original payment method used by the customer. The actual time for funds to appear may vary depending on the payment provider or financial institution.

10. Contact Information

If you have any questions regarding refunds, returns, or orders, please contact Luxuryvintagellc:

Email: info@luxuryvintagellc.com

Phone: +1 (850) 531-1189

Customer Service Hours:Monday to Friday 8:00 AM – 6:00 PM (Eastern Time, USA)

Customers are encouraged to contact us by email. We will respond to inquiries within 24 hours.