Shipping policy
1. Scope of This Policy
This Shipping Policy applies to all orders placed through the Luxuryvintagellc website for furniture, home products, and related accessories delivered to customers within the United States.
This policy explains order processing times, shipping arrangements, delivery coverage, and shipping fee information.
2. Website Operator Information
This website is owned and operated by LUXURY VINTAGE LLC.
Company Information:
Company Name: LUXURY VINTAGE LLC
Address: 18920 SW 132 AVE, MIAMI, FL 33177 USA
EIN: 88-1414112
Phone: +1 (850) 531-1189
Email: info@luxuryvintagellc.com
Customer Service Hours:
Monday to Friday
8:00 AM – 6:00 PM (Eastern Time, USA)
Customers may contact us by email regarding orders, shipping, and after-sales service inquiries.
3. Shipping Coverage
Luxuryvintagellc provides furniture and home product delivery services to customers throughout the United States.
Shipping services are available to valid delivery addresses provided by customers within the applicable delivery areas.
Specific shipping arrangements may vary depending on order details, product type, and available logistics options.
4. Order Processing Time
After customers complete payment and the order is confirmed, Luxuryvintagellc will begin processing the order.
Order processing generally takes 1–3 business days, including:
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Order confirmation;
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Product preparation;
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Packaging arrangements;
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Shipment preparation.
After order processing is completed, products will be handed over to the selected shipping carrier for delivery.
5. Shipping Time Information
After shipment, the estimated delivery time is generally 4–7 business days.
Actual delivery times may vary depending on shipping routes, holidays, weather conditions, and carrier arrangements.
Customers can use tracking information provided after shipment to check their order delivery status.
6. Shipping Fee Information
Luxuryvintagellc provides different shipping options based on order value:
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Orders of $98 or more qualify for free shipping;
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Orders below $98 require a flat shipping fee of $9.88.
The applicable shipping fee will be displayed during checkout, and customers can review the final order amount before completing payment.
7. Shipping Carriers
Luxuryvintagellc selects suitable shipping carriers based on order requirements.
Available carriers may include:
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UPS;
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FedEx;
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USPS.
The specific carrier will be selected based on the delivery address, product information, and shipping arrangements.
8. Order Tracking Service
After an order is shipped, Luxuryvintagellc will provide available shipping information according to the carrier's tracking system.
Customers can use the tracking number provided to check the shipment status.
If customers need assistance with delivery information, they may contact our customer service team by email.
9. Delivery Inspection
After receiving the product, customers are encouraged to check the package condition and product status.
If any visible damage appears to have occurred during transportation, customers should contact Luxuryvintagellc customer service promptly and provide relevant order information and photos for review and assistance.
10. Customer Service Contact Information
If you have any questions regarding shipping, order status, or delivery information, please contact Luxuryvintagellc:
Email: info@luxuryvintagellc.com
Phone: +1 (850) 531-1189
Customer Service Hours:Monday to Friday 8:00 AM – 6:00 PM (Eastern Time, USA)
Customers are encouraged to contact us by email. We will respond to inquiries within 24 hours.