Terms of service

1. Scope of These Terms

These Terms of Use apply to all furniture, home products, and related accessories sold by Luxuryvintagellc to customers in the United States.

By accessing this website or placing an order, customers acknowledge and agree to comply with the terms and conditions described in this document.

2. Order Processing Time

After payment confirmation, orders are generally processed within 1–3 business days, including order verification, product preparation, packaging, and shipment arrangements.

Processing time does not include weekends or U.S. federal holidays.

3. Shipping Carriers

Luxuryvintagellc works with reliable shipping carriers in the United States, including:

  • UPS;

  • FedEx;

  • USPS.

Shipping services are arranged based on order details, product information, and delivery requirements.

4. Delivery and Product Inspection

After receiving the product, customers are encouraged to inspect the package and product condition promptly.

If customers find shipping damage, missing parts, or other issues, they should contact our customer service team with relevant order information.

5. 14-Day Return Policy

Customers may request a return within 14 calendar days after receiving their order if they are not satisfied with the product.

Customers do not need to provide a specific reason for the return request.

For detailed information, please refer to our Return Policy.

6. Return Product Requirements

Items returned must be in brand-new condition.

The original packaging, accessories, and relevant product documentation must be returned along with the product.

7. Exchange Policy

Customers may request an exchange within 14 calendar days after receiving their order.

Exchange requests may apply to the same product or another product of equal value, subject to availability.

Items to be exchanged must be in brand-new condition and suitable for resale.

For detailed information, please refer to our Exchange Policy.

8. Payment Methods

Luxuryvintagellc accepts payments through:

  • Visa;

  • MasterCard.

All payments are processed through secure encrypted connections.

Payment information is not stored on our website servers.

After successful payment, an order confirmation email will be automatically sent to the customer.

9. Return and Exchange Shipping Costs

For eligible returns and exchanges, shipping costs will be handled by Luxuryvintagellc according to the applicable policy.

Customers will receive detailed instructions after confirmation by our customer service team.

10. Product Warranty

Luxuryvintagellc provides a 2-year limited warranty for products sold through our website.

The warranty covers applicable manufacturing defects and material-related issues according to the warranty terms.

During the warranty period, customers may contact our customer service team for assistance regarding repair or replacement options.

11. Intellectual Property

Website content, product images, product descriptions, and trademarks are protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is prohibited. Luxuryvintagellc reserves the right to take appropriate action regarding unauthorized use.

12. Contact Information

For return requests, exchange requests, warranty support, or questions regarding these Terms of Use, please contact us:

Email: info@luxuryvintagellc.com

Phone: +1 (850) 531-1189

Luxuryvintagellc aims to respond to customer emails within 24 hours and provide assistance regarding customer inquiries.

13. Store Information

This website is owned by LUXURY VINTAGE LLC

Company Name: LUXURY VINTAGE LLC

Address: 18920 SW 132 AVE, MIAMI, FL 33177 USA

EIN: 88-1414112

Phone: +1 (850) 531-1189

Email: info@luxuryvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).

Please contact us by email. We will respond to your inquiry within 24 hours.